Privacy Policy

Last updated: August 11, 2026

This Privacy Policy explains how Red Door Roofing, LLC (“Red Door Roofing,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information when you visit our website or request a roof inspection. We are a commercial, industrial, and multifamily roofing contractor serving property owners across the Southeast and beyond. By using this site or submitting a request, you agree to the practices described here.

Information We Collect

We collect only what you choose to give us and a limited amount of technical data needed to operate the site:

• Information you submit. Your name, email address, phone number, property address or ZIP, roof type and approximate roof age, and any details you include in an inspection request or message.
• Communications. Records of calls, emails, and messages you exchange with us about a project or inquiry.
• Automatically collected data. Standard technical information such as IP address, device and browser type, pages viewed, and referring links, gathered through analytics and security tools (see “Cookies & Analytics” below).

We do not knowingly collect sensitive categories of data, and we do not request payment-card or financial-account numbers through this website.

How We Use Your Information

We use the information we collect to:

• respond to inspection requests and schedule on-site visits;
• prepare inspection reports, estimates, and project documentation, including for storm-damage and insurance-claim support;
• communicate with you by phone and email about your project or inquiry;
• operate, secure, and improve the website; and
• comply with legal obligations and enforce our Terms of Service.

How We Share Information

We do not sell your personal information. We share it only as needed to run our business:

• Service providers. Vendors who help us operate the site and follow up on requests — for example our customer-relationship and lead-management platform, hosting and analytics providers, and spam-protection tools — process data on our behalf and only for those purposes.
• Affiliated companies. Where a request involves work better handled by a Red Door family company (for example residential work through our sister company, Red Door Contracting), we may share your request so the right team can assist you.
• Legal and safety. When required by law, or to protect our rights, property, or safety and that of others.

Cookies & Analytics

We use privacy-respecting analytics to understand how visitors use the site and to improve it. Non-essential analytics and cookies are loaded only after you consent where a consent banner is shown, and you can decline. We also use security tooling (such as bot/spam protection) to keep our forms working and prevent abuse.

Data Retention

We keep inspection-request and project information for as long as needed to serve you and for a reasonable period afterward to meet business, legal, and record-keeping requirements, then delete or de-identify it.

Your Choices & Rights

You may ask us to access, correct, or delete the personal information you have submitted, and you can opt out of non-essential communications at any time. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below; we may need to verify your identity first.

Security

We use reasonable administrative and technical safeguards to protect the information you provide. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

This site is intended for property owners and businesses and is not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page.

Contact

Questions about this policy? Reach Red Door Roofing, LLC by email at info@reddoorroofing.com, by phone at 1-855-GO4REDD, or through our contact page.