January–February - Pre-Season Prep
- Schedule annual roof inspection
- Review insurance policy + named-storm deductibles
- Update emergency contact list (carrier, broker, contractor)
- Refresh tenant emergency communication templates
March–May - Spring Severe Weather
- Post-storm inspections within days of each event
- Document every severe-weather day (date, wind, hail size)
- Keep tenant communication tight - noise and power-out expectations
- File claims promptly when damage is observed
June–August - Summer Hail + UV
- Mid-season inspection checkpoint
- Focus on UV-degradation areas (southern exposures, HVAC-adjacent zones)
- Verify drainage before heaviest rain weeks
- Review carrier correspondence on open claims
September–November - Hurricane Peak (Gulf + SE Coast)
- Pre-storm building walk before named events
- Emergency contractor contact confirmed
- Post-storm same-day walk, multi-day photo documentation
- Named-storm deductible confirmed with broker before filing
December - Closeout
- Portfolio-level roof condition summary
- Outstanding claims status review
- Budget planning for next-year replacements or major repairs
- Certification renewals for underwriter files
Communication Templates
Every phase benefits from pre-written tenant-communication templates:
- Scheduled inspection notice
- Post-storm inspection notice
- Repair / replacement scope notice
- Phased production schedule
- Completion notice
Our multifamily playbook includes copyable templates for all five.
What Separates Ready From Not-Ready
Ready properties have:
- Annual inspections on the calendar
- Carrier and broker contacts in a shared document
- Tenant-notice templates ready to send
- A contractor they can reach within 24 hours post-storm
- Budget visibility into next-year roof work
Frequently Asked Questions
When should a commercial property owner schedule a pre-season inspection?
February through early April. Inspections scheduled after March weather events queue longer and rush into spring severe-weather season.
What months see the most hail in the Southeast?
March through June is peak hail season in the Southeast, with the highest concentration of large-hail events (1-inch diameter or greater) occurring in April and May. A secondary hail period occurs in September and October. Pre-season inspections in February establish a clean baseline before peak season; post-storm inspections should happen within 30 days of any significant event to protect claim-window eligibility.
What should a property manager do in the 72 hours after a major storm?
Document visible exterior damage immediately - downspouts, gutters, HVAC units, siding, signage - with date-stamped photos. Note the storm date and any NOAA weather alerts. Contact your carrier to open a claim number (this preserves your timeline even before an inspector arrives). Then schedule a professional roof inspection within 30 days. Avoid getting on the roof yourself.
Related Guides
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- Roof Certification vs Roof InspectionWhat insurance underwriters, lenders, and asset managers actually want from a roof certification - a…
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